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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wanda Chihak

Wanda Chihak

July 13, 2026

5  out of  5
rating by Wanda Chihak
"YARA Diaz was extremely helpful in placing coverage that included Ride Share for Uber and Lyft driver. She took the stress out of the process. Thank you Yara!!"
We responded:
"Wanda,

Thank you so much for your wonderful feedback! It's fantastic to hear that Yara was able to assist you with your coverage needs, including for your ride share activities. We're delighted that she could make the process stress-free for you. If you ever need further assistance, feel free to reach out.

- Shahin"
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Ricardo

July 7, 2026

5  out of  5
rating by Ricardo
"Esta aceguradoro es muy buenisima se la recomiendo el equipo del personal es atento .Yara me atendio amable en todo buenisima persona"
We responded:
"Ricardo, muchas gracias por tus amables palabras. Nos alegra saber que tuviste una experiencia positiva con nuestro equipo y que Yara te atendió de manera amable. Siempre estamos aquí para ayudarte con tus necesidades de seguros. ¡Gracias por recomendarnos!"
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Paulina C Cruz

July 3, 2026

5  out of  5
rating by Paulina C Cruz
"I had a really great experience. The service was excellent, Janet was very helpful throughout the entire process. Janet answered all of my questions and made everything easy to understand. I would definitely recommend Janet to anyone looking for great customer service."
We responded:
"Paulina,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that you found the service excellent and that Janet was able to assist you so effectively. We're thrilled that everything was made easy to understand and that you felt well taken care of. Your recommendation means a lot to us, and we're here to help with any of your insurance needs in the future.

- Shahin"
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Christina Chartier

July 1, 2026

5  out of  5
rating by Christina Chartier
"Janet was so helpful! She was on top of everything and made transferring my insurance from one state to another a breeze. I highly recommend! Thank you Janet!!"
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Victor Smith

June 24, 2026

5  out of  5
rating by Victor Smith
"Yara at Shahins State Farm insurance office is a great agent. She will do you right on insurance very pleasant to talk with and knows her stuff!"
We responded:
"Victor,

Thank you so much for your kind words! It's wonderful to hear that you had such a positive experience with Yara at our office. We're thrilled to know that she was able to assist you effectively and make your insurance experience pleasant. Your feedback is greatly appreciated, and we're here to help with any of your insurance needs."
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Oscar Cuevas

June 23, 2026

5  out of  5
rating by Oscar Cuevas
"Thanks to Karla for the help she gave me, I’m very happy with her service!!!"
We responded:
"Oscar,

Thank you so much for sharing your positive experience! It's wonderful to hear that Karla was able to assist you and that you're happy with the service you received. We truly appreciate your feedback and look forward to continuing to support your insurance needs."
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Jennifer C. Laidler

June 23, 2026

5  out of  5
rating by Jennifer C. Laidler
"I received excellent service today and I appreciate how quickly Yajahira works to get you all set up. Availability is great! Very easy to communicate with her."
We responded:
"Jennifer,

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with Yajahira. We strive to make the process as smooth and efficient as possible, and it's wonderful to know that you found it easy to communicate with her. Your feedback is greatly appreciated!"
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Carla Murray

June 22, 2026

5  out of  5
rating by Carla Murray
"Karla provided great service."
We responded:
"Carla,

Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that Karla provided you with great service. It's always our aim to ensure our customers have a positive experience. If you have any questions or need further assistance with your insurance needs, feel free to reach out."
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Jose Andrade

June 22, 2026

5  out of  5
rating by Jose Andrade
"Thank you Ms yara for being so helpful God bless you and your family always 🙏"
We responded:
"Jose,

Thank you so much for your kind words! Ms. Yara will be delighted to hear that she was able to assist you. We truly appreciate your feedback and are grateful to have you as a valued customer. Wishing you and your family all the best!"
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Boba Sweet

June 22, 2026

5  out of  5
rating by Boba Sweet
"Todos los meses los llanos y siempre son muy amables, hoy me contestó Karla y es muy amable, rapida y servicial"
We responded:
"Boba Sweet,

Muchas gracias por compartir tu experiencia con nosotros. Nos alegra saber que cada mes recibes un servicio amable y eficiente. Karla estará encantada de saber que apreciaste su atención rápida y servicial. Estamos aquí para ayudarte con cualquier cosa que necesites."
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Manuel Aguilar

June 22, 2026

5  out of  5
rating by Manuel Aguilar
"I like to thank Yajahira Castro for the outstanding work that she does she helped me out so much with my policy will recommend her to all my friends"
We responded:
"Manuel,

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that Yajahira Castro was able to assist you with your policy. Your recommendation means a lot to us, and we're grateful for your support. If you have any more questions or need further assistance, feel free to reach out."
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mirusleibis arias

June 17, 2026

5  out of  5
rating by mirusleibis arias
"Hablé con Karla y me atendió muy bien,me dió toda las aclaraciones perfectamente le doy 5 puntos"
We responded:
"Mirusleibis Arias,

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Karla te atendió tan bien y que recibió todas las aclaraciones que necesitabas. Tu satisfacción es muy importante para nosotros."
Profile photo of Salvador Hernandez

Salvador Hernandez

June 17, 2026

5  out of  5
rating by Salvador Hernandez
"Karla Portillo es una agente muy preparada y te ayuda es muy profesional en su trabajo"
We responded:
"Salvador,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our insurance agency. It's our pleasure to assist you with your insurance needs, and we're always here to help. If you have any questions or need further assistance, please feel free to reach out."
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Elisa Reyes

June 17, 2026

5  out of  5
rating by Elisa Reyes
"Huge thanks to Yara Diaz who was able to help me obtain necessary documentation regarding my policy. She was knowledgeable and well informed of the process which definitely made it very easy to complete."
We responded:
"Elisa, thank you for the kind words! I’m happy to hear Yara made getting your new car policy easy and straightforward. We’re always here to make the process as smooth as possible. - Shahin "
Profile photo of Joshua Lucero

Joshua Lucero

June 16, 2026

5  out of  5
rating by Joshua Lucero
"I needed a new agent and Yajahira reached out to me. She was fantastic. We communicated via text and phone, and I got everything squared away without any issues. I just moved to the state, and she was very knowledgeable on what things I needed to do and watch out for. Thanks!"
We responded:
"Joshua,

Thank you so much for sharing your experience with us! I'm thrilled to hear that Yajahira was able to assist you effectively with your insurance needs. Moving to a new state can be quite a task, and it's great to know that Yajahira's knowledge and communication made the process smoother for you. We truly appreciate your feedback and are here to help with any future needs you may have."
Profile photo of Alexis Kautz

Alexis Kautz

June 15, 2026

5  out of  5
rating by Alexis Kautz
"Yara has been amazing since day one! She takes her time to explain things to me that I don’t understand, and is always so friendly and helpful anytime I have questions or concerns. Yara goes above and beyond!!!"
Profile photo of Terrall Turner

Terrall Turner

June 15, 2026

4  out of  5
rating by Terrall Turner
"Karla Portillo Carpio was very great and save me some extra money."
We responded:
"Terrall,

Thank you for sharing your feedback! I'm delighted to hear that Karla Portillo Carpio was able to assist you and help you save some money. We appreciate your support and look forward to continuing to serve your insurance needs. If you have any questions or need further assistance, please feel free to reach out."
Profile photo of Ken Ireland

Ken Ireland

June 9, 2026

5  out of  5
rating by Ken Ireland
"We dealt with Shahin Chear’s agent, Yara Diaz. She was EXCELLENT. She totally understood our insurance needs, provided options and spent the time needed to get us set up as new customers of State Farm."
We responded:
"Thank you for taking the time to share your experience, Ken. I’m glad to hear you had a positive experience with our office and that you felt supported throughout the process. We appreciate the opportunity to assist with your insurance needs and welcome you to our agency. - Shahin "
Profile photo of Karen Rosas

Karen Rosas

June 5, 2026

5  out of  5
rating by Karen Rosas
"Karla Portillo is the best! Very professional, sweet, very kind and easy to talk to on the phone. Never was there any kind of attitude"
We responded:
"Karen,

Thank you so much for your wonderful feedback! I'm thrilled to hear that you had a positive experience with us at Shahin Chear - State Farm Insurance. Your satisfaction is very important to us, and we're here to assist you with any of your insurance needs. If you have any questions or need further assistance, please feel free to reach out."
Profile photo of Arroyo Drywall

Arroyo Drywall

June 5, 2026

5  out of  5
rating by Arroyo Drywall
"Karla is new in the office, very good on her work!
5 stars +"
We responded:
"Arroyo, Thank you so much for the kind words and the five stars! We are so proud of our team and love hearing when a customer takes notice of the great work being done. We look forward to being here for you whenever you need us! - Shahin"
Profile photo of marina Martinez

marina Martinez

June 4, 2026

5  out of  5
rating by marina Martinez
"Thank you Karla at statfarm for your amazing customer service and for helping me settle the issue I was having with my payment i appreciate her and her time !"
We responded:
"Thank you, Marina, for your kind words! We are so glad Karla was able to help resolve your payment issue and provide the service you needed. We appreciate you taking the time to share your experience and recognize her efforts. Thank you for choosing our office, and please let us know if there is ever anything else we can assist you with! - Shahin"
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B A

June 3, 2026

5  out of  5
rating by B A
"If you get the chance to work with Angie, she will not let you down. She is genuine and has some of the best customer service I have ever seen. Very impressive. I refer this insurance agency to everyone I can.
- Rena"
We responded:
"B A, thank you for taking the time to share your experience and for your continued support over the years. I’m glad to hear you’ve had consistently good service from our office and that your needs were well taken care of. We truly appreciate your kind words and the opportunity to help! - Shahin "
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Alexis Palacio

May 29, 2026

5  out of  5
rating by Alexis Palacio
"Janet R. is the best! Very professional, sweet, very kind and easy to talk to on the phone. Never was there any kind of attitude or feeling like I was bothering her. She made me feel welcomed, cared for, and like she truly cared/wants to help her customers. She was very knowledgeable and helpful when it came to starting a new car insurance plan. That’s what every employer would want and any customer needs! I highly recommend her to anyone and will be recommending her to friends and family!"
We responded:
"Thank you for sharing such a kind and detailed review, Alexis! We’re happy to hear your experience was a positive one and that you felt comfortable and well supported while working through your new auto insurance options. Our goal is always to make the process simple, clear, and welcoming, so your feedback truly means a lot. We truly appreciate your recommendation and your support of our office! - Shahin "
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Tomasa Lucas

May 29, 2026

5  out of  5
rating by Tomasa Lucas
"Thank you Yara, very kind, I really liked your attention.🙏 end karla too thank you for you help"
We responded:
"Tomasa, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. Call us anytime. - Shahin "
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r

May 29, 2026

5  out of  5
rating by r
"This is why AI dealing with new customers is never going to work. And this is why people who know customer service and know how to do their job at the highest levels does. I called State Farm in a panic because I made some bad decisions on my previous insurance carrier. Within a couple of hours after speaking to Yajahira Castro, my panic was over and I had a very low cost quote compared to other insurances. I’m saving a good amount of money monthly and I was able to do this change quickly and with a live person. 👍"
We responded:
"Hello, thank you for sharing your experience! We’re really glad we were able to help get things turned around quickly and make the process smooth for you. It’s great to hear you felt taken care of and that everything was handled efficiently. We appreciate you choosing our office and taking the time to leave this feedback! - Shahin"