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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Ireland

Ken Ireland

June 9, 2026

5  out of  5
rating by Ken Ireland
"We dealt with Shahin Chear’s agent, Yara Diaz. She was EXCELLENT. She totally understood our insurance needs, provided options and spent the time needed to get us set up as new customers of State Farm."
We responded:
"Thank you for taking the time to share your experience, Ken. I’m glad to hear you had a positive experience with our office and that you felt supported throughout the process. We appreciate the opportunity to assist with your insurance needs and welcome you to our agency. - Shahin "
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Karen Rosas

June 5, 2026

5  out of  5
rating by Karen Rosas
"Karla Portillo is the best! Very professional, sweet, very kind and easy to talk to on the phone. Never was there any kind of attitude"
We responded:
"Karen, Thank you so much for your wonderful feedback! I'm thrilled to hear that you had a positive experience with us at Shahin Chear - State Farm Insurance. Your satisfaction is very important to us, and we're here to assist you with any of your insurance needs. If you have any questions or need further assistance, please feel free to reach out."
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Arroyo Drywall

June 5, 2026

5  out of  5
rating by Arroyo Drywall
"Karla is new in the office, very good on her work! 5 stars +"
We responded:
"Arroyo, Thank you so much for the kind words and the five stars! We are so proud of our team and love hearing when a customer takes notice of the great work being done. We look forward to being here for you whenever you need us! - Shahin"
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marina Martinez

June 4, 2026

5  out of  5
rating by marina Martinez
"Thank you Karla at statfarm for your amazing customer service and for helping me settle the issue I was having with my payment i appreciate her and her time !"
We responded:
"Thank you, Marina, for your kind words! We are so glad Karla was able to help resolve your payment issue and provide the service you needed. We appreciate you taking the time to share your experience and recognize her efforts. Thank you for choosing our office, and please let us know if there is ever anything else we can assist you with! - Shahin"
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B A

June 3, 2026

5  out of  5
rating by B A
"If you get the chance to work with Angie, she will not let you down. She is genuine and has some of the best customer service I have ever seen. Very impressive. I refer this insurance agency to everyone I can. - Rena"
We responded:
"B A, thank you for taking the time to share your experience and for your continued support over the years. I’m glad to hear you’ve had consistently good service from our office and that your needs were well taken care of. We truly appreciate your kind words and the opportunity to help! - Shahin "
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Alexis Palacio

May 29, 2026

5  out of  5
rating by Alexis Palacio
"Janet R. is the best! Very professional, sweet, very kind and easy to talk to on the phone. Never was there any kind of attitude or feeling like I was bothering her. She made me feel welcomed, cared for, and like she truly cared/wants to help her customers. She was very knowledgeable and helpful when it came to starting a new car insurance plan. That’s what every employer would want and any customer needs! I highly recommend her to anyone and will be recommending her to friends and family!"
We responded:
"Thank you for sharing such a kind and detailed review, Alexis! We’re happy to hear your experience was a positive one and that you felt comfortable and well supported while working through your new auto insurance options. Our goal is always to make the process simple, clear, and welcoming, so your feedback truly means a lot. We truly appreciate your recommendation and your support of our office! - Shahin "
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Tomasa Lucas

May 29, 2026

5  out of  5
rating by Tomasa Lucas
"Thank you Yara, very kind, I really liked your attention.🙏 end karla too thank you for you help"
We responded:
"Tomasa, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. Call us anytime. - Shahin "
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r

May 29, 2026

5  out of  5
rating by r
"This is why AI dealing with new customers is never going to work. And this is why people who know customer service and know how to do their job at the highest levels does. I called State Farm in a panic because I made some bad decisions on my previous insurance carrier. Within a couple of hours after speaking to Yajahira Castro, my panic was over and I had a very low cost quote compared to other insurances. I’m saving a good amount of money monthly and I was able to do this change quickly and with a live person. 👍"
We responded:
"Hello, thank you for sharing your experience! We’re really glad we were able to help get things turned around quickly and make the process smooth for you. It’s great to hear you felt taken care of and that everything was handled efficiently. We appreciate you choosing our office and taking the time to leave this feedback! - Shahin"
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Fande Bajbouj

May 22, 2026

5  out of  5
rating by Fande Bajbouj
"“I had an outstanding experience with insurance officer. She was incredibly professional, clear, and thorough in explaining all the details. made the entire process easy, stress-free, and I felt fully supported throughout. I highly recommend her services to anyone seeking reliable insurance guidance!”👌🏻👌🏻👌🏻👍🏻👍🏻👍🏻"
We responded:
"Thank you for your review, Fande! I’m glad to hear you had a positive experience and that the process was clear and easy to follow from start to finish. I appreciate you taking the time to share your feedback and your recommendation. I’m here anytime you need assistance with your insurance needs. - Shahin"
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Eddie Portales

May 7, 2026

5  out of  5
rating by Eddie Portales
"Janet R. from State Farm is wonderful amazing customer service and she helped me every step of the way as well she was very detailed on her answers for every question I had. I strongly recommend Janet R. to anyone for all of your automotive insurance needs. Truly the BEST customer service I encountered with."
We responded:
"Thank you so much for your kind words, Eddie! I’m really glad to hear you had such a positive experience and that your questions were answered thoroughly and clearly throughout the process. Providing supportive service is always our goal, and I truly appreciate you taking the time to share this recommendation! - Shahin "
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Taimi Santos

May 3, 2026

5  out of  5
rating by Taimi Santos
"Quiero agradecer Janet por su servicio de esta aseguranza de carro. Siempre han sido muy atenta rápidoa y profesional al momento de ayudarme. Me siento tranquila sabiendo que estoy respaldado por una compañía confiable que realmente se preocupa por sus clientes. ¡Totalmente recomendados!”"
We responded:
"Taimi, Muchas gracias por tus amables comentarios. Me alegra mucho saber que has tenido una experiencia positiva con mi oficina y que te sientes bien atendida y apoyada. Mi equipo y yo agradecemos mucho tu recomendación y siempre estamos aquí para ayudarte si necesitas algo en el futuro. - Shahin"
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Moagluma

May 2, 2026

5  out of  5
rating by Moagluma
"Hola quiero agradecer el trabajo que hizo Brenda Delgado para la cotización de nuestros automóviles. Ella es muy eficiente y capaz de resolver problemas y nos apoyo mucho. Gracias a su trabajo regresaremos a State Farm a continuar con nuestra aseguranza. Muchas gracias Brenda."
We responded:
"Moagluma, Muchas gracias por tus amables palabras. Me alegra saber que recibiste un servicio eficiente y de apoyo al momento de cotizar tus autos. Agradecemos que hayas tomado el tiempo para compartir tu experiencia, y mi equipo y yo estamos aquí para ayudarte siempre que lo necesites con tu aseguranza. - Shahin"
Profile photo of Joshua Cox

Joshua Cox

May 1, 2026

5  out of  5
rating by Joshua Cox
"I worked with Yajahira! She was great in communicating to me my coverages for my car insurance and worked with me to get the best rate possible, I didn't think that she would be able to beat my old insurance provider, but she did! She saved me 15%. She was honestly super nice and great to work with! I wont work with any other agents!"
We responded:
"Joshua, thank you for sharing your experience! I’m really glad to hear you received clear communication on your coverages and had such a positive experience working with my office. My team and I truly appreciate your feedback and are always here if you need anything with your insurance needs! - Shahin"
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Arely Pena

April 30, 2026

5  out of  5
rating by Arely Pena
"Great service and communication with Yera! I would definitely recommend her for any insurance purposes!"
We responded:
"Thank you for the great feedback, Arely! I’m really glad to hear you had a positive experience and clear communication with my office. We appreciate your recommendation, and my team and I are always here and happy to help whenever you need anything with your insurance needs. - Shahin"
Profile photo of E Howse

E Howse

April 23, 2026

5  out of  5
rating by E Howse
"Yajahira is AMAZING and patient as my work schedule conflicted with our meeting times. She took her time, made sure I understood my policy, payments, was genuinely kind, and I'm glad I was able to work with her."
We responded:
"Hello, thank you for sharing your experience! I’m glad to hear Yajahira was patient, kind, and took the time to work with your schedule while making sure everything was clearly explained. We truly appreciate your feedback and are always here if you need anything in the future. - Shahin "
Profile photo of Carlos pether

Carlos pether

April 23, 2026

5  out of  5
rating by Carlos pether
"Muy bueno y nos atienden amablemente con nuestra cotización de seguros"
We responded:
"¡Muchas gracias, Carlos! Agradecemos mucho tus palabras. Nos alegra saber que tuviste una buena experiencia y que nuestro equipo pudo ayudarte de manera amable con tu cotización. Estamos aquí para lo que necesites en cualquier momento. - Shahin"
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Trevor Hadley

April 22, 2026

5  out of  5
rating by Trevor Hadley
"Been with this StateFarm office for a few years and they have been extremely helpful and excellent on my insurance plan. They have always gotten me the best price and if there was anything that I needed to talk to them about, they’ve made it very easy and clear! Would recommend this office!"
We responded:
"Thank you, Trevor! We really appreciate you being with our office over the years and taking the time to share this. It means a lot to hear that our team has been helpful and easy to work with whenever you’ve needed us. We’re always here to keep things simple and clear! Thanks again for your recommendation! - Shahin"
Profile photo of Hoang Pham

Hoang Pham

April 21, 2026

5  out of  5
rating by Hoang Pham
"Yajahira was AMAZING. She took her time, made sure I understood everything, was genuinely kind, and you guys are lucky to have her. If I have any questions, I only want to speak with her."
We responded:
"Thank you so much, Hoang! We really appreciate you taking the time to share this. We are so glad to hear Yajahira made such a positive impression, she truly cares about making sure everything is clear and comfortable every step of the way. We will be sure to pass along your kind words to her. We are always here whenever you need us! - Shahin"
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Julian Zepeda

April 20, 2026

5  out of  5
rating by Julian Zepeda
"Yaneth and Luis excellent workers the best"
We responded:
"Yulian, I really appreciate you taking the time to share your experience! Our team always strives to go the extra mile, and I’m glad that came through. It’s always our goal to make sure every customer feels well taken care of. - Shahin "
Profile photo of Alonso Terrazas

Alonso Terrazas

April 8, 2026

5  out of  5
rating by Alonso Terrazas
"Very professional. With amazing insurance policy.Very helpful representatives also who can help woth any questions or concerns."
We responded:
"Thank you for the 5-star review, Alonso! It truly means a lot to me and my team. We’re grateful for your support and look forward to being here whenever you need us. - Shahin "
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Tyava Winborne

March 30, 2026

5  out of  5
rating by Tyava Winborne
"Jessica did a great job helping us add a car to our existing plan. She’s really helpful!"
We responded:
"Thank you for your kind words, Tyava! I’m glad to hear Jessica was able to help make adding your car to your policy an easy process. We truly appreciate your feedback and are always here whenever you need us! - Shahin "
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Frank Ovante

March 27, 2026

5  out of  5
rating by Frank Ovante
"Just wanna say I am very pleased with my agent. She is unbelievable!!! Definitely the best insurance agents i have ever did business with. Yara definitely goes above and beyond when it comes to her work. I don't plan on leaving my insurance agent at all. Feeling safe is a big deal and she definitely proves that."
We responded:
"Thank you for your wonderful feedback, Frank! I’m thrilled to hear that Yara has been able to provide such a great experience and make you feel confident and supported. Your kind words mean a lot, and we’re always here to go above and beyond whenever you need us! - Shahin "
Profile photo of Mike

Mike

February 15, 2026

5  out of  5
rating by Mike
"Huge thanks to Angie for being so incredibly kind and helpful! I came from out of state and needed new car insurance, and I was shocked at how great of a deal she was able to get for me. I highly recommend working with her, she is amazing! Thanks again for all of your help and for the great conversation of course! Extraordinary customer service that is rare to find"
We responded:
"Thank you so much for sharing, Mike! I’m thrilled Angie could help you and make the process smooth, especially coming from out of state. We’re so glad you felt welcomed and had a great experience. Your kind words mean a lot to us! - Shahin"
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Vanny Llamas

January 6, 2026

5  out of  5
rating by Vanny Llamas
"I have to thank my favorite agent, Yara Diaz, for helping me open my auto, RV, and UTV policies. The best prices and the most comprehensive coverage."
We responded:
"Vanny, thank you for the kind words! I'm thrilled to hear that Yara was able to help you with our auto, RV, and UTV policies. We're lucky to have her on our team, and we truly appreciate you choosing us for your insurance needs! - Shahin "
Profile photo of Elisa Reyes

Elisa Reyes

December 5, 2025

5  out of  5
rating by Elisa Reyes
"The process in starting a new car policy was super simple. Huge thanks to Yara Diaz who was able to help me open the policy. She was knowledgeable and well informed of the process which definitely made it very easy to complete."
We responded:
"Elisa, thank you for the kind words! I’m happy to hear Yara made getting your new car policy easy and straightforward. We’re always here to make the process as smooth as possible. - Shahin "