State Farm® Insurance Agent Shahin Chear
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cindy Miller
October 7, 2024
5
out of
5
rating by Cindy Miller
"Agent Thomas gave me excellent customer service service!!! Very polite & straight to the point"
We responded:
"Thank you for sharing your experience with Thomas! Your feedback is greatly appreciated!"
maritza johnson
September 27, 2024
5
out of
5
rating by maritza johnson
"I had recently gotten in a car accident and it took almost a month for my vehicle to get repaired. I spoke to Janet to see if there was anything I can do regarding my payment since I wasn’t using my vehicle for almost a month since it was in the body shop. Janet was able to help me and reduced my monthly amount. I couldn’t be more pleased with her help. She has great customer service and was a pleasure to talk to! I will definitely be referring people over to her. Thank you so much Janet for going above and beyond!"
We responded:
"Thank you for sharing your experience, Maritza! We're glad to hear that Janet was able to assist you with your payment concerns and provide excellent customer service. We're grateful that you found the support you needed during a challenging time. Thank you for your kind words and for choosing us!"
Meme Palmore
September 25, 2024
5
out of
5
rating by Meme Palmore
"Janet was the best! She’s super patient with me and always makes sure I have what I need! :)"
We responded:
"Thank you so much for your kind words! We're glad to know you had a great experience working with Janet."
Marlon Manzanares
September 23, 2024
5
out of
5
rating by Marlon Manzanares
"Muy buena atención y excelente comunicación"
We responded:
"Marlon, ¡muchas gracias por tus amables palabras! Estamos encantados de saber que estuvo satisfecho con nuestro servicio y comunicación. ¡Esperamos poder servirle nuevamente!"
Vicki Bell
September 19, 2024
5
out of
5
rating by Vicki Bell
"Janet Rameriez has been an awesome agent for us, shes had to jump many hurtles and still is. We appreciate her very much!"
We responded:
"Thank you for your kind words recognizing Janet! It's great to hear that she has been able to assist you through various challenges. Your appreciation means a lot to us!"
IM
September 12, 2024
5
out of
5
rating by IM
"I have always been happy with this location they always answer my questions and are polite Janet was super helpful and very sweet thank you"
We responded:
"Thank you for sharing your positive experience! It's great to hear that all your questions are answered promptly and politely by Janet. We appreciate your kind words!"
Jaime Pina
September 7, 2024
5
out of
5
rating by Jaime Pina
"Great customer service Great personality Explain to me what I needed to hear. Thanks"
We responded:
"Thank you so much for your kind words! It's awesome to hear that you appreciated the customer service and the clear explanations. We're here to help whenever you need us!"
Susan Flores
August 17, 2024
4
out of
5
rating by Susan Flores
"Janet Ramirez was so informative. Helpful and courtesy"
We responded:
"Thank you for sharing your experience, Susan! It's wonderful to hear that Janet was informative, helpful, and courteous. We appreciate your feedback and look forward to continuing to assist you with your insurance needs!"
yoandre fernandez
August 16, 2024
5
out of
5
rating by yoandre fernandez
"Gracias a Yanet fue muy amable el trato que recibí"
We responded:
"Muchas gracias por su reseña, realmente lo apreciamos. Nos complace enormemente escuchar que nuestro miembro del equipo, Janet, pudo brindarle una experiencia agradable. Sus amables palabras significan mucho para nosotros y valoramos sinceramente sus comentarios. Su satisfacción es nuestra máxima prioridad y esperamos seguir brindándole un servicio excepcional."
Denise Lerma
August 16, 2024
5
out of
5
rating by Denise Lerma
"By far my best experience with an agent Yara Diaz , was patient listened to our needs and exceeded our expectations. We switched two car policies and homeowners. And would refer my family and friends."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Yara was able to listen to your needs and exceed your expectations. We truly appreciate your trust in switching your auto and homeowners insurance with us!"
Benigno Fernandez
August 15, 2024
5
out of
5
rating by Benigno Fernandez
"Mu chisimas gracias por su haten sion en el día dehoy"
We responded:
"De nada, y es un placer para nosotros que uno de nuestros miembros del equipo haya podido brindarte asistencia."
Luis Tovar
August 3, 2024
5
out of
5
rating by Luis Tovar
"I Just started my policy with Janet, she was an absolute pleasure to work with. She answered every single one of my questions and was very helpful with meeting all my needs. I will definitely be referring her to all of my friends and family."
We responded:
"Thank you so much for sharing your positive experience with Janet! It's fantastic to hear she was able to answer all your questions and meet your needs. We appreciate your referrals to friends and family!"
Jose Rubio
July 19, 2024
5
out of
5
rating by Jose Rubio
"Thomas is always a pleasure to work with. He always goes above and beyond, and with a great attitude. Exceptional customer service."
We responded:
"Jose, thank you for sharing your positive feedback for Thomas! We truly appreciate your 5-star review. "
Tayachi Ahmed
July 19, 2024
5
out of
5
rating by Tayachi Ahmed
"I am very grateful for the excellent service I received from Janet. Thank you so much"
We responded:
"Thank you for sharing your positive experience with Janet! We're thrilled to hear that you received excellent service."
Manny Garcia
July 16, 2024
5
out of
5
rating by Manny Garcia
"Insurance Representative Brenda Delgado gas been very helpful and efficient in our Insurance needs"
We responded:
"Manny, thank you for your kind words! We're thrilled to hear that Brenda has been able to assist you efficiently with your insurance needs. We appreciate your trust in us and look forward to continuing to serve you."
Christopher Calderon
July 3, 2024
5
out of
5
rating by Christopher Calderon
"My agent is Janet Ramirez. I cannot say enough great things about her. She made my insurance process smooth and easy and is very polite. I will recommend her (statefarm) to as many people as I can ty Janet."
We responded:
"Thank you for sharing your positive experience with Janet! We are thrilled to hear that she provided you with excellent service and made your insurance process smooth. We appreciate your recommendation and look forward to assisting you in the future."
Teodulo Calvo
June 26, 2024
5
out of
5
rating by Teodulo Calvo
"Brenda is wonderful. She is always courteous. She is always available to offer me excellent service."
We responded:
"Thank you for your kind words about Brenda! We're thrilled to hear that she consistently provides you with excellent service and is always available to assist you. We appreciate your feedback and look forward to continuing to meet your insurance needs."
Brandon
June 13, 2024
5
out of
5
rating by Brandon
"Thomas was of great help and his presence was very welcoming!"
We responded:
"Thank you for sharing your positive experience with Thomas! We're glad to hear that he was able to provide you with great help and a welcoming presence. If you have any further insurance needs, feel free to reach out to us."
Shannon Duyndam
June 7, 2024
5
out of
5
rating by Shannon Duyndam
"I just got off the phone with Thomas who was helpful, patient and spoke in terms I understood! He seemed genuinely concerned with meeting my needs. It was a pleasure to speak to someone efficient, knowledgeable and willing to help. He also has a pleasant phone voice! Thank you."
We responded:
"Thank you for sharing your positive experience with Thomas! We're thrilled to hear that he was able to assist you efficiently and effectively. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Jerry Sanchez
May 28, 2024
5
out of
5
rating by Jerry Sanchez
"Janet Ramirez is incredibly patient and helpful. Spent almost an hour with me on the phone answering my 100 questions and going over all possible options for my auto insurance. Ended up locking in a policy and she made a stressful morning not one at all. Thanks Janet!"
We responded:
"Jerry, thank you for sharing your positive experience with Janet! We're thrilled to hear that she provided you with excellent service and made the process stress-free for you. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
Grace Walsh
March 30, 2024
5
out of
5
rating by Grace Walsh
"Thomas and the rest of the team are amazing. I appreciate how they take their time to explain the difficult world of insurance and help us save money. Thank you so much."
We responded:
"Grace, thank you for your 5-star review recognizing Thomas and the rest of our team! We are always here to answer any questions you may have. We're grateful to have you as a customer!"
Anna Nikitina
March 12, 2024
5
out of
5
rating by Anna Nikitina
"Absolutely! Thank you, so professional. This specialists really takes care. It was a questions about health insurance"
We responded:
"You're very welcome, Anna! We're glad we could assist you with your health insurance questions. Providing professional and attentive service is our priority, and we're here to help with any further inquiries you may have. Don't hesitate to reach out if you need anything else."
Noe Becerra
February 17, 2024
5
out of
5
rating by Noe Becerra
"Brenda is an excellent worker, she is very commutative to people and nice to people. People like her are great for businesses."
We responded:
"Thank you for your 5-star review recognizing Brenda! We're so glad to hear you've had a positive experience working with her."
Isaura Wilson
February 14, 2024
5
out of
5
rating by Isaura Wilson
"Janet had great customer service."
We responded:
"Thank you for your 5-star review and recognition of Janet! We appreciate your support."
Chouchou
February 8, 2024
5
out of
5
rating by Chouchou
"It has always been a pleasure having Ms Shahin and her team as my StateFarm agent. I been with StateFarm since my first license back in 2001. Moved to Georgia and had StateFarm there as well. Moved back 2016 to orange county and got AAA because my mom had it. After 6 months I reached out to Shanin's office she helped save me $70 less then what I was paying. Well recently, last week, I called and spoke with Brenda because my car premium was suddenly $100 more. After looking through my account, Brenda was determined to find the root cause of this (had 3-4 claims pending/closed) . She was able to better clarify what had happened because I couldn't. But after that even going the extra mile to help lower premium without lessening my liability. Finally has some time off to write this small happy review. Thanks Brenda! Thanks Shanin for your superb, dedicated team and last thanks to StateFarm for being the only insurance I recommend to all those around me."
We responded:
"Thank you for taking time to give us a review."